About

FAQ

• Where is the store based?

  Haverhill, MA

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Shipping Policy

  *We ship USPS First Class Mail (US ONLY).
  *Please allow at least 24-48 hours after placing your order for your orders tracking number.
  *Delivery within 3 days in most cases.
  *Includes Tracking Number for Delivery Confirmation.
  *Saturday Delivery.
  *Shipping rates vary between $3.00 to $5.00 for first item and .25 cents for each additional item.
  *Additional fee(s) may apply if item is over 3 lbs. Email with questions prior to ordering.
  *For International Rates and any other shipping questions email [email protected].
  *No shipping fees apply for Local Residents picking up order at In The City Fashions in Lawrence, MA. Email prior to ordering.
  *Priority Mail is an option, please email with inquiry. Rates are between $6.00 to $8.00 depending on shipping location and total item weight.

• Do you accept orders placed outside of the US?

  We sure do! Please email us at [email protected] with inquiries and rates for International Shipping.

• How To Determine Your Ring Size

  1. Wrap a piece of string or a strip of paper around your finger.
  2. Mark the point where the two ends meet.
  3. Measure the string or paper against a ruler to get the circumference of your finger.
  4. Divide that by 3.14 to get the diameter of your finger.
  5. Look up your ring size using the size chart OR downloadable & printable Ring Sizers Below.

  Ring Size Chart
  USA SIZE 6
  (with tag "16") = 0.652 Inches Diameter / 51.5mm circumference
  USA SIZE 7
  (with tag "17") = 0.685 Inches Diameter / 54mm circumference
  USA SIZE 8
  (with tag "18") = 0.717 Inches Diameter / 56.6mm circumference
  USA SIZE 9
  (with tag "19") = 0.75 Inches Diameter / 59.1mm circumference

• About Fashion Jewelry

  Fashion jewelry, unlike silver or gold, is made from a lead-free alloy.

  What is an alloy?
  It is a combination of different metals that are
  generally far less expensive than silver, gold and other precious metals.

  The type of alloy used to make most fashion jewelry tends to loose its luster over time as it can be affected by moisture and other elements in the atmosphere.

  To prevent this from occurring and to keep your jewelry shiny and beautiful for a longer period of time, it is highly recommended that you keep your fashion jewelry in airtight zip-lock bags when you are not wearing it.

  A helpful item to have on hand is a roll of anti-tarnish jewelry wrapping paper. This can be purchased online or at almost any jewelry supply store. You can’t go wrong with jewelry wrapping paper, because you can use it for all of your jewelry and it even keeps watches looking new. It works great on all precious and semi-precious metals.

  Try to avoid getting your fashion jewelry wet. If this happens, you should promptly dry it thoroughly with a soft cotton cloth or fine tissue.

  Be especially careful about salt water. Going to the beach wearing your favorite fashion jewelry bracelet or necklace is definitely not a good idea. Salt water will actually corrode the jewelry’s shiny silver or gold plating.

• How To Care For Fashion Jewelry

  Fashion Jewelry is made of a variety of materials like glass, enamel, brass, copper, jute and leather to name a few.

  They are polished, coated or plated with different finishes like gold, silver or copper to protect them from damage.

  With proper use and care of your fashion jewelry pieces can last. It does not take much time to care for them. There are some general tips on how to care for them but depending upon the material of the fashion jewelry you have to take extra care to protect it.

• Tips on how to care for fashion jewelry

  –Always store the jewelry in a plastic jewelry bag to protect it from humidity.
  This will avoid tarnish and the jewelry will last longer.

  –Avoid storing your jewelry box in extreme temperatures. Store it in a cool or warm place.

  –If the jewelry gets wet, pat dry it with a towel before storing it. Do not keep the jewelry in the plastic jewelry bag if it is wet.

  –Wipe the jewelry pieces with a jewelry cleaning cloth.

  –Glass or Crystal jewelry pieces are very delicate and could break easily. They should be stored between layers of cotton to avoid breakage.

  – Although Enamel doesn’t break or chip off, it has to be protected. If it falls on a hard floor it could chip the enamel of the jewelry piece or worse the enamel could come off.

  –Leather jewelry will change its color shade with time and exposure to sun. It has to be oiled and conditioned with mink oil to increase its life span and keep it supple and soft. Do not expose leather to high temperatures and moisture.

  Just follow the above tips and you are good to go. Your favorite Fashion Jewelry pieces will last longer and continue to enhance your outfit.

  Below are a few tips I googled from various sources. Hope it helps make your pieces last longer.

  Caring for your FASHION jewelry:

  Keep your jewelry away from the following as much as possible: Water, lotion, perfume, or other harsh chemicals.

  NEVER wear jewelry in the pool or ocean.
  When NOT wearing, keep in a jewelry box or pouch.

  Do not use soap/water or jewelry cleaner to clean your costume jewelry.

  ESPECIALLY NEVER USE SILVER JEWELRY CLEANER – it has a mild acid and will ruin your fashion jewelry and strip the finish in seconds!

  Fashion Jewelry is best worn for occasions.
  
  If you are the “I never take it off & wear it everyday” type of person - your jewelry will not last as long as someone who wears their jewelry every now & again. I often relate jewelry to clothes. Someone who wears the same shirt everyday can not expect it to last as long as someone who only wears the item once a week.

  In time, if your jewelry has lost its luster – don’t despair - consider recycling it by using the beads, charms or chains for a variety of craft projects. Beads can be reused to make earrings, link chains can be cut and used as necklace extenders, charms can be use in scrap booking projects or as pet tags or hot glued to accent just about anything!
  Avoid chemical produce.
  Avoid wearing when you are doing housework.
  Avoid wearing when take a bath.
  Avoid the impact and scratches.
  Avoid wearing when sleeping.
  Avoid wearing when sweating.
  Avoid keep under Sun long time.
  Use soft cloth to wipe.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.